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SysCare® Sentry™ Technical Specifications PDF Print E-mail
Predict, Prevent, Protect  

SysCare® Sentry™ is DELTEC Information Solutions' network operation center that provides a complete suite of tools and capabilities to monitor and manage your IT and security infrastructure 24x7.

Automated discovery and import of network devices and services
 Control TCP-based discovery with user specified IP address ranges
 Identify devices and operating systems using IP fingerprinting
 Scan discovered devices for supported network services
 Utilize device templates to import common server types simply

Network services monitoring using synthetic transactions
 Use the following services to monitor networks using synthetic transactions:  Connectivity, HTTP, DNS, NNTP, POP, IMAP, SMTP, Traffic, VNC, SSH and Telnet
 Deliver network utilization monitoring through network traffic, Ethernet errors and SNMP services
 Conduct precise monitoring of an Exchange server’s capacity and performance metrics using the new Microsoft® Exchange Service
 Conduct custom network tests using our generic TCP service

Custom network services
 Create custom monitoring services using generic service engines including SNMP, System log, and generic logging

Scheduled and on demand reporting
 All reports can be delivered on demand or scheduled for automated delivery
 Use all new reports including: executive summary report, service and device availability, capacity and utilization trending, notification, event and activity log reports

Agent-based system and OS level monitoring
 Agent support for: 
    Windows® 95/98/NT/2000/XP/2003
    Red Hat®
Linux 7.1/7.2/7.3/9.0
    Novell 5.5/6.0/6.5
    Solaris™
2.8/2.9
 Monitor CPU, disk and swap utilization, process availability, generic log files and VERITAS Backup Exec (where supported)
 Easily monitor and measure Windows® event logs using include and exclude filters for event ID and event source

Configurable state thresholds
 Thresholds allow direct mapping from service level objectives and device configuration standards to failure and warning states ensuring consistency in your service delivery methods

Automatic notification of critical events
 Receive notifications by email, pager or SMS
 Define flexible profile-based notifications.  Customizable notification templates allow you to determine the content of your notifications
 Assign detailed failure information to users via configurable triggers and device associations; multiple levels of escalations and repeats within individual profiles ensure that failures are identified
 Minimize false failures with configurable delay periods; use correlation profiles to ensure that only critical failures are reported 

 




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