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SysCare® Advanced™ PDF Print E-mail
 Technology for Business’ Sake

DELTEC services enable you to  focus your energies on growing your business instead of managing technology.  You need a technology partner that can understand your business, discover your needs, and solve problems with your business’ best interest at heart. It’s not technology for technology’s sake, it’s technology for business’ sake.

How often have you had to call your service provider for help and then have to wait for them to dispatch a technician?

Then, once that technician finally arrived, did it seem like half the time was spent figuring things out again before solving the problem?  How much time was lost in diagnosis, travel and actual repair?  How much productivity was lost?  How much money do these kinds of things cost you?

We can reduce the amount of network issues that you have to endure.  We’ll have technicians looking after your network to deal with issues BEFORE they affect your productivity, saving you money.

 

SysCare® Advanced™ Features:

 24 x 7 x 365 predictive failure monitoring on critical systems
 Proactive automated maintenance of critical  systems such as servers, routers, and firewalls
 Automated patch and update management for included systems
 Included budget for on-site and off-site support incidents and help desk requests
 Secure remote support capabilities
 Regular management and availability reports
 Secure web portal for requests and reports
 Quarterly planning and consulting meetings
 Priority response to emergencies

Optional Features:

 Automated desktop and Laptop maintenance and patch management
 Printer maintenance and management
 Scheduled after-hours support
 24x7 on-call support
 SysCare® Assure™ backup and disaster recovery
 SysCare® Secure™ security management
 SysCare® MailGuard™ email protection

 




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