The way IT is supposed to be

Benefits:

• One fixed monthly cost for technology support
• Guaranteed availability of network resources
• Complete staff of trained and certified technologists working for your business
• Safeguarding your data through active monitoring and control of viruses, spam, spyware, patches, and updates
• Providing you with real management data on the availability of your systems
• Giving you peace of mind that one area of your business is being taken care of
• DELTEC's passion for giving you the best customer service possible

 SysCare® Complete™ Features:

• Maximum network availability guaranteed
• 24 x 7 x 365 network availability monitoring
• Backup monitoring and management
• Virus protection monitoring and management
• SysCare® MailGuard™ advanced email protection
• Spyware management
• Security monitoring
• Patch and update management
• Real-time inventory change management
• Remote support capabilities
• Predictive failure monitoring
• Discounted rates for projects

• Highest Priority Support
• 0-2 hour response for remote support incidents
• 0-4 hour response for onsite support incidents
• Quarterly planning and consulting meetings
• Secure web portal for requests and reports
• Weekly status updates

Optional Features:

• SysCare® Assure™ backup and disaster recovery
• SysCare® Secure™ security management