Microsoft Halts Legacy Support Forums


– a press release

“Microsoft has announced that it will no longer contribute in its technical support forums for select legacy software and hardware.”

For Immediate Release – June 12, 2018

Muncie, Ind. –  Microsoft has announced that it will no longer contribute in its technical support forums for select legacy software and hardware. Windows 7, 8.1, 8.1 RT, and several other OS variants are on the chopping block. Continuing, Microsoft will no longer participate in forums dedicated to Microsoft Security Essentials, Office 2010 and 2013, or Internet Explorer 10 and its previous iterations.

Microsoft has also vowed to abandon support forums for once-popularized hardware, including the legacy Surface line — Surface Pro, Surface Pro 2, Surface 2, and Surface RT. In a more extreme stance, Microsoft Band and Zune forums will not only be subject to discontinued support, but will also be ‘locked’ — resulting in a shutdown of community discussion.

The deadline for Microsoft’s Community forum involvement for these products is set for July 2018. Microsoft is discontinuing forum support for these products in an effort to “shift scope.” Microsoft has announced that while they will no longer contribute in terms of technical support, they remain dedicated to moderating non-locked channels to ensure that they continue to be a “safe and positive environment.”

If you have any questions about Microsoft’s products, such as Windows 10, or your technology, please contact Deltec Solutions.

Deltec offers a complimentary user vulnerability review.

About Deltec Solutions

Deltec Solutions is a Muncie-based business specializing in strategic Information Technology solutions for organizations.  As a trusted technology partner for small and mid-size organizations since 1990, Deltec Solutions consults with clients about their technology needs, including:  IT network consulting and planning, cybersecurity and business continuity planning, off-site desktop support, and – through a service line known as Deltec Digital – website design and digital marketing services.


Scott Jordan, Founder and CTO | 765-587-5101

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